FRAUD PREVENTION |
|
CONFEDERATE EURO LIMITED AND ALL
OF THEIR RELATED COMPANIES AND STAFF
PROMOTE FRAUD PREVENTION. IF WE SUSPECT
FRAUDLENT ACTIVITY, WE SHALL IMMEDIATELY
AND WITHOUT NOTICE, INFORM THE RELEVANT
AUTHROUTIES.
|
IT IS OUR COMPANY POLICY TO PROSECUTE
OFFENDERS TO
THE ABSOLUTE LIMIT OF THE LAW. |
|
CONFEDERATE EURO LIMITED |
|
Terms & Conditions |
|
These Terms and Conditions are
effective from 01.01.2004 until further
notice. |
|
Definitions |
|
You, |
the
Customer, a person or company buying
Products from us. |
Consumer |
a
private person buying Products for private
use. |
Trader |
a
business or company buying Products
from us for onward selling. |
Confederate
Euro Limited |
(us,
our or Premier Cages) the Product vendor
as identified on your invoice and, where
relevant, and where advised in writing,
our authorised agent. |
Confederate
Euro Limited |
Products
are all marketed with the "Premier Cages"
branding, including all accessories,
toys, attachments etc. |
|
Avian
Air Purification System is a Product
of Confederate Euro Limited and is marketed
under the Premier Cages Brand |
Order
Confirmation |
Formal
acknowledgement of Product ordered by
you, sent by Confederate Euro Limited.
The Order Confirmation page will appear
on our website and is the final point
of purchase. The order will proceed
with details you have entered onto the
Order Confirmation and will deemed to
have been entered correctly by you. |
Price |
stated
in Order Confirmation |
Delivery |
stated
in Order Confirmation |
Product |
As
chosen by you and as described in Order
Confirmation, |
Service
Offering |
as
described in Order Confirmation |
Service
Provider |
Confederate
Euro Limited or its authorised agents |
Service |
means
general service and support offered
by Confederate Euro Limited or it specified
in writing, its authorised agents |
Acceptance
of Order |
Our
acceptance of your order as indicated
by you on the Order Confirmation Page. |
Agreement |
Your
placing an order and our subsequent
acceptance of that order |
|
Fraud
Prevention |
Confederate Euro Limited
and all of their related companies
and staff promote Fraud Prevention.
If we suspect fraudulent activity,
we shall immediately and without notice,
inform the relevant authorities. It
is our company policy to prosecute
offenders to the absolute limit of
the law This Agreement does not apply
to Product purchases from a reseller
or distributor nor is it a reseller
or distribution agreement. It is solely
for direct purchase from Confederate
Euro Limited Products marketed under
the Premier Cages brand
|
|
Quotations/Orders/Contract |
Quotations are only
valid in writing and during the period
that they state. If unstated, the
absolute maximum period is 2 days.
Orders may be received in writing,
via the internet, e-mail, telephone
or fax but are only binding when accepted
by Confederate Euro Limited in a written
Order Confirmation. Please check the
Order Confirmation carefully and notify
Confederate Euro Limited of any mistake
in writing immediately or the details
stated in the Order Confirmation will
be deemed to be correct and will apply
to this Agreement. Confederate Euro
Limited reserves the right to change
/ amend Products (incl. 3rd Party
Products, if any) at any time but
Confederate Euro Limited guarantees
you at least equivalent functionality
and performance.
|
|
Price
& Payment Terms |
All major Credit Cards
/ Debit Cards are accepted. Delivery
will only be effected to the address
registered to the relevant payment
cards. In no circumstances will delivery
be made to an address other than the
address registered to the subject
payment card.
Products and delivery prices, tax,
shipment, insurance (if applicable)
are as indicated within the Order
Confirmation. Changes to exchange
rates, duties, insurance, freight
and purchase costs (incl. for components
and Services) may cause Confederate
Euro Limited to adjust prices accordingly.
Payment must be made to Confederate
Euro Limited prior to shipment. Payment
timing is of the essence. Confederate
Euro Limited may suspend deliveries
or Service until full payment has
been made. If payment is late, and
you purchase as a company, the maximum
statutory interest rate will apply
on the late amount and if you purchase
as a Consumer, interest will be at
2% above the Finance House Base Rate
on the late amount. The costs of recovery
shall be payable by you.
Cheques may only be accepted conditionally.
If cheques are accepted, then they
must be made payable to Confederate
Euro Limited with prior notice.
|
|
Delivery/Title/Risk |
The delivery period
in the Order Confirmation is only
approximate. However, Confederate
Euro Limited will endeavour to deliver
your products within the minimum time
possible. Delivery is subject to supply
by unrelated third parties and Confederate
Euro Limited will not be liable for
any delays in delivery subject to
lateness. The place of delivery is
stated within the Order Confirmation.
Title to Product/s will pass upon
full payment and until then you must
insure and store our goods separately
and you may not modify, pledge or
sell them. We insist that the original
boxes are stored in a safe location
and not outside as we are unable to
accept any returns once packaging
is damaged, Confederate Euro Limited
may enter the storage premises to
repossess the goods should you sell
them before title passes, you will
become Confederate Euro Limited's
agent and the proceeds of that sale
shall be held on our behalf, separately
from your general funds (if applicable).
Confederate Euro Limited may instigate
proceedings against you for the full
sum outstanding plus delivery charges
before title passes. If you refuse
delivery without Confederate Euro
Limited's agreement, you must pay
Confederate Euro Limited's expenses
or losses resulting from that refUKl,
including storage costs, until you
accept delivery. Risk of the loss
of the goods passes to you on delivery.
|
|
Acceptance |
When you receive the
subject Product/s you must inspect
/ it them for any defects or non-conformity
within 24hours. After this period,
you will have accepted the Product/s
in its/their entirety without fault.
If Confederate Euro Limited agrees
to the return of Product/s at its
choosing, then the Product must be
in its original condition complete
with packaging, a return note and
proof of purchase; the return costs
may also be payable by you.
|
|
Warranty |
Unless otherwise stated,
Confederate Euro Limited guarantees
to you that Confederate Euro Limited
Products will be free from defects
for a maximum period of 3 months from
the delivery date. Should the Product
be defective within this period, Confederate
Euro Limited will repair or replace
the Product within a reasonable time.
All reasonable care and endeavour
shall be used to resolve problems
within a realistic time in the circumstances.
Confederate Euro Limited may repair
using components, which are new or
equivalent to new in accordance with
industry standards and practice. Confederate
Euro Limited may revise its limited
warranties from time to time but any
such change will not affect products
ordered by you prior to the date of
such change.
Confederate Euro Limited does not
and will not under any circumstances
entertain a warranty claim for: damage
caused by incorrect UKge, installation,
abuse, modifications or repair by
any unauthorised 3rd party or yourself;
damage caused by any party (except
Confederate Euro Limited) or other
external force;
All / any additional non Confederate
Limited Premier Cages. branded parts
/ accessories affixed / added in any
manner are strictly excluded from
any warranty claim you may have.
Affixing / attaching non Confederate
Euro Limited Premier Cages branded
products will immediately void any
warranty claim you may have and all
items will then deemed to be sold
to you and purchased by you on a sold
as received basis. Any and all warranty
claims will be rejected. Please note,
Premier Cages branded Toys only are
suitable for Premier Cages branded
Parrot Cages.
Services will be provided by Confederate
Euro Limited or its authorised agents.
Response times are estimates and may
vary according to the remoteness or
accessibility of Product location.
Service may be provided via telephone
or internet where appropriate. You
must allow Confederate Euro Limited
to examine Premier Cages Product at
your or Confederate Euro Limited's
premises (at our choosing).
Confederate Euro Limited owns any
replaced Products or Parts resulting
from repair and will charge the Customer
if these are not returned upon request.
It is a strict condition that all
damaged parts are returned to Confederate
Euro Limited for inspection prior
to any / all replacements being supplied.
Unless otherwise stated, the following
are excluded from Service: work outside
local working hours, weekends or on
public holidays. Items excluded from
Warranty, relocation, preventative
maintenance, consumables, unnecessary
work in Confederate Euro Limited's
assessment, 3rd Party Products and
others at Confederate Euro Limited’s
assessment.
You must provide Confederate Euro
Limited with all reasonable courtesy,
information, cooperation, facilities
and access to enable Confederate Euro
Limited to perform duties, failing
which Confederate Euro Limited shall
not be obliged to perform any Service
or offer any assistance. You are responsible
for the removal of non Confederate
Euro Limited-supplied products during
Service. Any additional 3rd party
items affixed to "Premier Cages" products
will deem to void your warranty.
|
|
Fitness
for Particular Purpose; |
To ensure Confederate
Euro Limited products branded as "Premier
Cages" are fit for their relevant
purpose, please refer to our recommendations
to ensure you order the correct "Premier
Cage" for your bird. If you order
an incorrect "Premier Cage", then
wish it to be returned, Confederate
Euro Limited will deem the item to
be of second-hand quality and will
at their discretion charge you the
full amount including the delivery
charge. In the event Confederate Euro
Limited (strictly at their discretion)
agree to the return of any items,
a 50% restocking fee may be charged.
Refunds in full will be issued prior
to your receipt of the Products only
|
|
Liability |
Confederate Euro Limited
accepts liability for any private
property loss or damage, death or
personal injury ( excluding pets )
caused by the negligence or deliberate
misconduct of Confederate Euro Limited,
or our direct employees Except for
death/personal injury, this liability
is limited.
Confederate Euro Limited does not
accept liability for 1) indirect or
consequential loss, 2) loss of business
profits, salary, revenue, savings,
3) damage remedied by Confederate
Euro Limited within reasonable time,
4) loss avoidable by you through reasonable
conduct, and failure to follow Confederate
Euro Limited's reasonable advice generally,
5) all items excluded from the Warranty
or by Force Majeure.
|
|
Intellectual
Property (IP) |
Confederate Euro Limited
indemnifies you from all costs and
liabilities from any claim that use
of Product infringes any 3rd party.
Confederate Euro Limited may recall
and exchange or modify any Product
or refund you, minus depreciation
in certain events. You indemnify Confederate
Euro Limited for your misrepresentation
of our products and services.
You must notify Confederate Euro Limited
immediately of any infringing or unauthorised
use of our Product/s. Confederate
Euro Limited will not indemnify you
for i). 3rd Party Products and attachments,
ii). unauthorised modification or
iii). any claim caused by the use
of Products in conjunction with any
product not supplied by Confederate
Euro Limited.
|
|
Third
Party Products |
We will not entertain
any products not produced or sold
or owned by Confederate Euro Limited.
Affixing 3rd Party products to "Premier
Cages" branded Parrot Cages will automatically
void your Warranty.
|
|
Force
Majeure |
Confederate Euro Limited
is not liable for delays in performance
(incl. delivery or Service) caused
by circumstances beyond its reasonable
control and will be enleadind to a
time extension for performance; examples
include strikes, terrorist acts, war,
supplier / transport / production
problems, exchange fluctuations, governmental
or regulatory action and natural disasters.
If this lasts more than 3 months,
this Agreement may be terminated by
either party without compensation.
|
|
Confidentiality |
Each party must treat
all information received from the
other marked "confidential" or reasonably
obvious to be confidential as it would
treat its own confidential information.
All communication in writing must
be directed to Confederate Euro Limited,
Premier Cages, Victory House, 8 -
12 Lee’s Parade, Uxbridge Road, Hillingdon,
Middlesex, UB10 0PQ. Our telephone
number is (01895) 256800. Our facsimile
number is (01895) 255955.
|
|
Termination |
Confederate Euro Limited
may terminate this Agreement with
immediate written notice if you breach
any terms and conditions. Either party
may terminate if the other: 1) commits
a material or persistent breach of
this Agreement and fails to remedy
this within 7 days of written notice
from the other; or 2) becomes insolvent
or is unable to pay debts as they
fall due.
|
|
Your
obligations as a Customer |
You are responsible
for: your own choice of Product and
its suitability for purpose; your
telephone & postal charges in contacting
Confederate Euro Limited, if any;
the return of items whether whole
or part are at your cost without recompense
to Confederate Euro Limited.
You must provide Confederate Euro
Limited with all reasonable courtesy,
information, cooperation, facilities
and access to enable Confederate Euro
Limited to perform duties, failing
which Confederate Euro Limited shall
not be obliged to perform any Service
or offer any assistance whatsoever.
|
|
Data
Protection |
Confederate
Euro Limited does not share any Data
of any type with any source except in
the event of Fraud and Prosecution.
Please note that your calls to Confederate
Euro Limited may be monitored for training
purposes. |
|
Consumer
Rights |
If you are a Consumer
you may cancel your purchase at any
time within 2 working days of receipt
without cause and receive a refund
of the Price paid subject to the 50%
restocking fee and payment of the
delivery and collection charges. To
do this you must inform Confederate
Euro Limited in writing and return
the products immediately, in the same
condition you received them and at
your own cost and risk. Any statutory
Consumer rights are unaffected by
this Agreement. This will apply to
Consumer and Business customers.
|
|
Complaints |
All Complaints must
be addressed in writing to the address
previously detailed and sent via "Recorded
Delivery".
|
|
Jurisdiction |
English law and the
exclusive court jurisdiction of the
English courts will apply to this
Agreement. The Vienna Convention on
Contracts for the International Sale
of Goods is excluded.
|
|
Miscellaneous |
If any part of the
Agreement is found to be invalid or
unenforceable by a court, the rest
is unaffected. Confederate Euro Limited
may subcontract, assign or transfer
its obligations or rights to a competent
third party whether in whole or in
part. You may not assign or transfer
any of your obligations. All notices
must be in writing (by hand, email,
fax or 1st class post deemed delivered
48 hours after posting) and sent to
a legal officer of either party. Important
notifications must be sent via Recorder-Delivery
and you must retain proof of postage.
You can find all current Confederate
Euro Limited policies, Product and
Service Offering details and notices
via www.premiercages.co.uk.
Those in place at the date of this
Agreement govern this Agreement.
Prices and specifications are correct
at date of publication but subject
to availability or change without
notice. Confederate Euro Limited cannot
be responsible for errors in typography
or photography. Promotional Offers
are subject to stock and availability
and may be withdrawn without prior
notice.
|